FAQs

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How long does delivery take?

As our products are custom-made to order, the total estimated delivery time is 11–38 business days.

Production: 1–3 business days.

Standard Shipping: 10–35 business days (Free to selected destinations).

Express Shipping: Available for selected regions (typically 5–10 business days depending on location).

Do you provide tracking?

Yes. Once your order has been shipped, you will receive a tracking link via email so you can monitor your shipment in real time. You can also track your order here directly.

Is installation difficult?

No. Most customers install the cover themselves in approximately 1–2 hours. Each package includes all necessary installation tools.

Will the cover damage my steering wheel?

No. It protects the wheel. If the wheel is already peeling, handle carefully during install or removal.

If you wheel is brand new, you could just intsall the cover without the tape.

How do I clean the cover?

Use a microfiber cloth and suitable cleaner for leather or Alcantara®

Is the cover permanent?

No. The cover can be removed or replaced anytime.

Do I need to remove the steering wheel?

No, you don’t need to remove the wheel. Installation can be done directly in the car.

How is the grip after installation?

The grip feels excellent—comfortable, secure, and anti-slip for better control.

Does it still work with heated steering wheels?

Yes, it works perfectly with heated wheels. Our covers are only 1.4 mm thick, ensuring that heat transfer is not significantly affected.

Should I remove the original leather before installing?

No, please do not remove the OEM leather. Our covers are designed to be installed directly over your original steering wheel for a perfect fit and added protection.

Do covers have a warranty?

Yes, all Griffowl covers include a 24-month limited warranty covering manufacturing defects under normal use. This warranty does not limit or affect your rights under our 30-Day Quality Guarantee.

What payment methods do you accept?

We accept secure payments via PayPal, Visa, MasterCard, American Express, Maestro, JCB, UnionPay, Google Pay, and Apple Pay.

Can I cancel or change my order?

Before Production: Full refund available if cancelled before production starts.

During Production: A 10% Material Waste Fee will be deducted for cancellations after production has begun but before shipment.

After Shipment: Orders cannot be cancelled once they have been shipped.